Support/FAQ

Support/FAQ

Do you need some help? Stuck on which course to do or have a technical issue?

Try our FAQs below, or go to our articles page (lots of interesting reading!) If you’re unable to find an answer below then you can get in touch with us from our Contact Page

If you are experiencing issues downloading your TRUST certificate once you have taken the test please email us on [email protected]

There are two options to achieve drone pilot certificate via a self-paced online theory course.

THE RECREATIONAL UAS SAFETY TEST (TRUST)

This is a mandatory free online course for the recreational drone pilot

Privileges: 
Allows the drone pilot to operate drones greater than 250 grams or 8.8 ounces in the USA for recreational purposes

Qualification:  
Upon successful completion of the course you will have a FAA approved Recreational UAS Safety Test (TRUST) certificate which you must be able to produce if asked by a FAA official.

PART 107

This extensive course incorporates the theory knowledge to enable drone pilots to pass the FAA Part 107 test allowing commercial operations in the USA. Fees apply for this course.

Privileges:
Commercial drone operations

Qualification: 
Upon successful completion of the course you will have a FAA drone pilot certificate to Part 107 standard.

Be sure to check out our other courses while you are here.

Yes.  Drone Trust, as a training administrator, and the course are approved by the FAA.

As soon as you have registered. Being an online course is this very easy seamless process.

The Recreational UAS Safety Test (TRUST) course is free.  However for the other courses we provide there is a fee. This is clearly stated prior to your purchase.  Secure credit or debit card facilities are provided for other courses.

Yes, all the courses we offer have a test or exam component.  The Recreational UAS Safety Test (TRUST) course has a series of short knowledge tests within each section. You can repeat these as required. Once you have successfully completed these online you are awarded the FAA TRUST pilot certificate.  You do not have to attend a separate exam centre for the FAA TRUST course.

Within the Part 107 course there are also short quizzes and tests to prepare you for the FAA administered exam which is sat at an FAA exam centre.

It is a requirement by the FAA that we do not retain your details unless you opt in for other courses or our newsletter.  You will be given the opportunity to opt in however if you chose not to then your details are removed.


See our full list of Online Training Courses.


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